Grounding and passion as keys for a good feedback culture

Blog Van Kelst feedback werknemers

In the previous blog, I described three essential elements to create a sound feedback culture: giving criticism, receiving criticism and expressing appreciation. But how do we use these three skills, and what is their common thread? Limit yourself to these two straightforward but essential rules. At a time when hundreds of pages are being written […]

The ‘feedback sandwich’ is dead; long live the ‘feedback triangle’

Blog Van Kelst feedback sandwich driehoek

As a manager, how do I create a feedback culture in my organisation/team? The feedback sandwich is a model that was highly popular at the start of my career as a coach/trainer, and that still pops up now and then. Put simplistically, it comes down to always having a negative message preceded and followed by […]